Emergency Communications Division

Mission Statement

“To serve as the lifeline between our community and emergency responders by delivering accurate, timely, and reliable emergency communications with integrity and dedication.”

The Trumann Police Department Emergency Communications Center strives to provide the most effective and efficient communications possible. The primary purpose of the TPD Communications Center is to provide a lifeline to the citizens of Trumann and Poinsett County, protect property, deter crime, and uphold the laws of the State of Arkansas. Successful communications centers must gain and uphold the respect, confidence, and trust of the public with whom it serves. To accomplish this, every Dispatcher of the Trumann Police Department performs their duties in an efficient, honest, and businesslike manner.

Our Emergency Communications Center operates 24/7 365 days a year and handles thousands of calls for service. They are responsible for dispatching not only for the Trumann Police Department, but also the Trumann Fire Department and the Central Fire Department. In the year of 2025, our Communications Center entered over 11,000 calls for service.

Communications Director - Denise Whitman

The Trumann Police Department Communications Division is led by Communications Director Denise Whitman. With 18 years of experience in emergency communications, Director Whitman brings extensive knowledge, leadership, and professionalism to the division.

She has completed hundreds of hours of specialized training and has been recognized multiple times as Employee of the Year, including most recently this year. Beyond her contributions to the Trumann Police Department, Director Whitman has assisted agencies throughout Northeast Arkansas in developing paperless systems and implementing emerging technologies to improve efficiency and service delivery.

Director Whitman plays a vital role in the department’s daily operations and long-term initiatives, ensuring the highest standard of communication services for the community.

Director Whitman can be contacted at the Trumann Police Department by phone: 870-483-6423 or by email: denise.whitman@trumannpd.gov

Deputy Communications Director - Ashlynn Gilley

The Trumann Police Department Communications Division, under Communications Director Whitman, is also led by Deputy Communications Director Ashlynn Gilley. DCD Gilley serves the Trumann Police Department with nearly nine years of experience in emergency communications and law enforcement support.

Since joining the Trumann Police Department in 2020, DCD Gilley has taken on numerous roles within the agency, leading with substantial knowledge and communication. She has played a key role in continuous support and development of department operations.

DCD Gilley is actively involved in advancing training initiatives, updating the division's training program, and moving to develop comprehensive dispatch courses for both dispatchers and officers. She has strongly demonstrated her commitment to compliance and excellence in public safety.

Through her leadership, technical expertise, and commitment to professional development, DCD Gilley continues to support the Trumann Police Department’s mission and enhance the efficiency and effectiveness of the Communications Division.

Deputy Communications Director Gilley can be contacted at the Trumann Police Department by phone: 870-483-6423 or by email: ashlynn.gilley@trumannpd.gov

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